This Privacy Policy describes how Tide Forge Games ("we," "us," or "our") collects, uses, and discloses information about you when you access and use our website, games, applications, and other products and services (collectively, the "Services").

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

1. Information We Collect

a. Information You Provide to Us

We collect information that you voluntarily provide to us when you use our Services. This may include:

  • Contact Information: Such as your name, email address, and any other contact details you provide when you subscribe to our newsletter, contact customer support, or participate in surveys.
  • Account Information: If you create an account, we collect your username, password, and any other information you provide to set up your profile.
  • Communications: When you communicate with us (e.g., via email, support tickets, social media), we collect the content of your communications and any information you provide therein.
  • User-Generated Content: Any content you create, upload, or share through our Services, such as forum posts, comments, or custom game content.

b. Information We Collect Automatically

When you access or use our Services, we may automatically collect certain information about your device and usage, including:

  • Device Information: Such as your IP address, device type, operating system, browser type, unique device identifiers, and mobile network information.
  • Usage Data: Information about how you interact with our Services, including pages visited, features used, time spent on pages, referral URLs, and crash data.
  • Cookies and Tracking Technologies: We and our service providers may use cookies, web beacons, and similar technologies to collect information, enhance your experience, and analyze usage patterns. You can manage your cookie preferences through your browser settings.
  • Game Data: Information related to your gameplay, such as game progress, scores, achievements, and in-game purchases.

c. Analytics Data

We use Cloudflare Web Analytics to gather essential traffic data about our website. This is a privacy-first analytics service that does not use any client-side state, such as cookies or localStorage, to track users. It does not collect any personal data and all metrics are aggregated. This service helps us understand how our website is being used, such as which pages are most popular, without compromising the privacy of our visitors.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services.
  • Process your transactions and manage your account.
  • Communicate with you about our Services, updates, and promotions.
  • Respond to your inquiries and provide customer support.
  • Personalize your experience and deliver relevant content.
  • Monitor and analyze trends, usage, and activities in connection with our Services.
  • Detect, investigate, and prevent fraudulent or illegal activities.
  • Comply with legal obligations and enforce our Terms of Service and other policies.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: With third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, analytics, payment processing, and customer support.
  • Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
  • To Protect Our Rights: To enforce our policies, protect our rights, privacy, safety, or property, and that of our users or the public.
  • With Your Consent: We may share your information with your consent or at your direction.
  • Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.

4. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Data Protection Rights and Choices

Depending on your location, you may have certain rights regarding your personal information under local law. We are committed to upholding these rights.

a. Your Rights if You are a Resident of the European Economic Area (EEA) or United Kingdom (UK)

If you are a resident of the EEA or UK, you have the following data protection rights under the General Data Protection Regulation (GDPR):

  • The right to access, update, or delete the information we have on you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your personal information.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent. You have the right to withdraw your consent at any time where Tide Forge Games relied on your consent to process your personal information.
  • The right to complain. You have the right to complain to a Data Protection Authority about our collection and use of your personal information.

b. Your Rights if You are a Resident of California

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • The right to know. You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
  • The right to delete. You have the right to request the deletion of your personal information that we have collected.
  • The right to opt-out of sale. You have the right to opt-out of the sale of your personal information. Tide Forge Games does not sell your personal information.
  • The right to non-discrimination. You have the right not to be discriminated against for exercising any of your CCPA rights.

c. How to Exercise Your Rights

To exercise any of these rights, please contact us at `[email protected]`. We will respond to your request in accordance with applicable law. Please note that we may ask you to verify your identity before responding to such requests.

6. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take reasonable steps to delete it as quickly as possible.

7. Security of Your Information

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by Tide Forge Games. This Privacy Policy does not apply to such third-party services. We encourage you to review the privacy policies of any third-party services you access.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
Address: [Your Company Address Here]